If a key includes any of the terms listed above, delete it using the instructions found on Apple’s support page: Delete a keychain in Keychain Access on Mac. Next, search for and remove any keychains that include any of the following terms: Start by closing all Office applications. For more information, please see Apple’s support page: Keychain Access User Guide. The Mac Keychain stores saved passwords which occasionally may need to be removed and replaced. Microsoft 365 apps activation error “Another account from your organization is already signed in on this computer” Clear Keychain passwords Run Terminal commandįollow the instructions under “For Mac devices, follow these steps”: Your password is the one associated with your UW NetID. When you are prompted to log in to Office 365, enter your Office 365 account name in the following format: (where your-UWNetID is replaced with your own personal UW NetID). Once the license has been removed, start an Office application. Note: Be sure to close all Office applications before using the license removal tool. For instructions on how to use the license removal tool, please refer to Microsoft’s support page: How to remove Office license files on a Mac. Microsoft’s Office license removal tool will remove any corrupted license data, allowing you to reactivate Office 365 ProPlus. We recommend trying each fix individually since each of these solutions can potentially eliminate the error. If the “Activate” button is missing or does not work, several potential fixes are included on this page. The error appears at the top of Office apps and can include messages like “Your account doesn’t allow editing on a Mac” or “Activate Microsoft 365 to Create and Edit”. Office 365 ProPlus for Mac will restrict itself to read-only under certain circumstances. Office 365 ProPlus error: “Your account doesn’t allow editing on a Mac / Activate Microsoft 365 to Create and Edit” Productivity Platforms Service Design & GuidanceĮrror: Your account doesn’t allow editing on a Mac / Activate Microsoft 365 to Create and Edit.Productivity Platforms Recharge Services.
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